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Cookie Policy

Last Updated — April 29, 2026

1. Introduction

This Cookie Policy explains how IncReg LLC (“IncReg,” “we,” “us,” or “our”) uses cookies and similar technologies on our website (the “Site”) and in connection with our services (the “Services”). It forms part of our Terms of Service and should be read together with our Privacy Policy.

By using the Site, you understand that strictly necessary cookies needed to operate and secure the Site will be placed on your device. On your first visit, a cookie notice informs you that the Site uses cookies as described in this Cookie Policy. You can control or block non-essential cookies (such as analytics or functional cookies) at any time through your browser settings and the opt-out tools described in Section 16.

Nothing in this Cookie Policy is legal, tax, financial, accounting, or immigration advice.

2. What Are Cookies and Similar Technologies

Cookies are small text files that are stored on your device, such as a computer, tablet, or mobile phone, when you visit a website. Cookies are widely used to make websites function, to make them function more efficiently, and to provide information to website owners and their service providers.

We may also use related technologies that operate in a similar way, including local storage, pixels, tags, scripts, and email tracking pixels. In this Cookie Policy, we refer to all of these technologies together as “cookies,” unless we specifically say otherwise.

Cookies can be:

  • First-party cookies, set directly by us.
  • Third-party cookies, set by other parties that provide services to us, such as analytics providers, live chat providers, payment processors, and security tools.

Email Tracking Pixels. We may include small invisible pixels in our emails to detect whether and when you open the email and click links within it. This information helps us measure email performance and improve communications. You can limit email tracking by configuring your email client to block remote images.

3. Why We Use Cookies

We use cookies and similar technologies for purposes that include:

  • Operating, maintaining, and securing the Site and our Services, including enabling basic functions such as page navigation, form submissions, and access to secure areas
  • Remembering your choices and preferences, such as language, region, or cookie settings
  • Understanding how visitors use the Site so that we can monitor performance, improve content, and fix technical issues
  • Providing and supporting live chat and customer support functionality (for example, through Crisp)
  • Enabling or supporting electronic signatures and document workflows (for example, through DocuSign)
  • Processing payments securely and helping detect and prevent fraud (for example, through Stripe)
  • Helping protect forms and interactive areas of the Site against spam, abuse, and automated submissions
  • Helping detect, investigate, and prevent security incidents, misuse, and other harmful activity

We do not design or use cookies on the Site for the primary purpose of third-party interest-based advertising on third-party websites. However, some of our providers may use their own cookies in line with their own privacy and cookie policies. Under certain U.S. state privacy laws (including the CCPA/CPRA), some uses of cookies for analytics or advertising measurement may still be treated as a “sale” or “sharing” of personal information, even if our main purpose is not third-party advertising. For more details and information about your rights, please see our Privacy Policy.

Cookie use involves two distinct sets of rules that operate in parallel:

(a) Storage of and access to information on your device — governed in the EU/EEA by the ePrivacy Directive (2002/58/EC, as implemented in national law) and in the UK by the Privacy and Electronic Communications Regulations (PECR). These rules generally require your prior consent before any non-essential cookies are placed on or read from your device, regardless of whether the cookie processes personal data.

(b) Processing of personal data collected through cookies — governed by the EU GDPR, UK GDPR, U.S. state privacy laws, and other data protection laws. We process such data based on the legal bases described in our Privacy Policy.

This Cookie Policy explains both layers as they relate to cookies. Where the two layers require different things (for example, consent for cookie storage versus legitimate interest for processing analytics data), we apply the stricter requirement.

5. Geographic Scope

This Cookie Policy applies to all visitors to the Site, wherever they are located.

For visitors in the EU/EEA, the United Kingdom, and Switzerland, we generally rely on:

  • Strictly necessary cookies — placed without consent because they are required to deliver a service you specifically requested (ePrivacy Directive Article 5(3) exception).
  • Non-essential cookies (analytics, functional) — used as described in this Cookie Policy after the cookie notice is shown; where applicable law requires consent, we rely on the consent you give by accepting the notice, and you can block or delete these cookies at any time using your browser settings and the opt-out tools in Section 16.

For visitors in the United States, we follow CCPA/CPRA, the laws of other U.S. states with comprehensive privacy laws (Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Delaware, and others as they take effect), and applicable opt-out signals (including Global Privacy Control).

Where we rely on your consent, you may withdraw it at any time by blocking or deleting cookies through your browser controls. Withdrawing consent does not affect the lawfulness of processing that took place before you withdrew it.

More information about how we process personal information and the legal bases we use is provided in our Privacy Policy.

6. Categories of Cookies

We group the cookies used on the Site into four categories:

  • Required / Strictly Necessary — Necessary for the Site to operate and cannot be switched off.
  • Functional / Preferences — Remember settings and choices you make, such as language, region, or saved preferences, and support optional features such as live chat.
  • Analytics / Statistics — Help us understand how visitors use the Site (for example, Google Analytics).
  • Marketing — Used to create user profiles or measure marketing performance. We do not currently use cookies in this category; it is reserved for any future use.

Specific cookies and their lifetimes may change as we update our tools and providers; the inventory in Section 7 reflects the cookies currently used on the Site and typical examples used by our providers.

The following table reflects the cookies currently observed on the Site together with cookies our providers typically set in specific workflows (for example, on checkout or during document signing). Specific cookie names, durations, and behaviors may change as providers update their products. We update this inventory when our tools or providers change.

Cookie / Tool Provider Type Category Typical Duration Purpose
increg_cc_consent IncReg (cookie notice) First-party Required 12 months Remembers that you have accepted the cookie notice so it is not shown again
fp_logged_in_roles IncReg (page caching) First-party Required Session Ensures logged-in users receive uncached, role-appropriate pages
WordPress session and settings cookies (e.g., wordpress_logged_in_*, wordpress_sec_*, wp-settings-*, wp-settings-time-*) IncReg / WordPress First-party Required Session to 1 year Account login state, security, and interface preferences for logged-in portal users
__stripe_mid Stripe Third-party Required 1 year Fraud prevention and payment security on checkout pages
__stripe_sid Stripe Third-party Required 30 minutes Session-level fraud prevention during checkout
crisp-client/session/* Crisp Third-party Functional 6 months Live chat session continuity and chat history
crisp-client/socket/* (and related local storage entries) Crisp Third-party Functional Session Maintains the live-chat connection and message routing
_ga Google Analytics Third-party Analytics 2 years Distinguish unique visitors for usage statistics
_ga_RBGGSQKHLQ Google Analytics 4 Third-party Analytics 2 years Persist GA4 session state
DocuSign session cookies DocuSign Third-party Required Session Authenticate signing sessions and document access; set on DocuSign’s signing pages when you sign documents
Email tracking pixels IncReg’s email service provider (Brevo) Third-party (email) Analytics n/a (per email) Measure email opens and link clicks

Cookies marked “Required” are necessary for the Site or a Service you have requested. All other cookies can be blocked or deleted at any time using your browser settings and the opt-out tools described in Section 16.

8. Strictly Necessary Cookies (Required)

Strictly necessary cookies are required for the Site and our Services to work correctly. These cookies are usually placed in response to actions you take that amount to a request for services, such as navigating the Site and loading pages, logging in to secure or account-related areas, submitting forms, using basic security and fraud-prevention features, and completing payment, signing, or document workflows.

These cookies are essential to operate the Site, so they generally do not require your consent under applicable law. You can still block them via your browser settings, but if you do, parts of the Site may not work, and we are not responsible for resulting errors or limitations.

9. Analytics and Performance Cookies (Analytics)

We may use analytics cookies to better understand how visitors use the Site. For example, we use Google Analytics to collect information such as the pages you visit and how long you stay on each page, how you arrived at the Site, basic information about your browser, device type, and operating system, and general geographic region based on your IP address.

Where possible, we configure analytics tools to use options that reduce the identifiability of your IP address. We generally use analytics data in aggregated form and do not use it alone to identify you.

You can limit or disable analytics cookies by adjusting your browser settings to block or delete cookies, or by using opt-out tools or settings offered by Google for its analytics services (e.g., the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout).

Google may also process data collected through these tools as an independent controller for its own purposes. For more information, you should review Google’s own privacy and cookie documentation at policies.google.com/privacy.

10. Live Chat Cookies (Functional)

We use Crisp to provide live chat and messaging support on the Site. Crisp may use cookies or similar technologies to recognize your browser or device during and between sessions so that chat history can resume, store information that you voluntarily provide during a chat, route your messages to the right support agents, and collect limited technical data needed to keep the chat service stable.

If these cookies are disabled, you may not be able to use the live chat feature, or you may need to re-enter information when you refresh or return to the Site.

Crisp usually acts as a service provider to us, but may also process some data under its own policies (available at crisp.chat/en/privacy). Where Crisp acts as an independent controller under applicable law, it is responsible for its own use of cookies and data.

11. Payment-Related Cookies

We use Stripe to process payments securely on or through the Site. Stripe may use cookies or similar technologies to maintain and manage payment sessions and forms, help detect and prevent fraud and unauthorized transactions, comply with legal, regulatory, and card-network requirements, and monitor, support, and improve its payment processing services.

Some cookies used by Stripe are strictly necessary for secure payment processing. If you block or remove these cookies, you may not be able to complete payments or transactions, and we may not be able to provide certain Services.

Stripe acts as an independent payment service provider and controller of data for its own fraud-prevention and compliance purposes. Its own terms, privacy policy (stripe.com/privacy), and cookie information govern its practices.

12. E-Signature and Document Services

We may use DocuSign to support electronic signatures and document execution. DocuSign may use cookies or similar technologies to authenticate user sessions and help verify identity or authorization to view or sign documents, maintain the integrity and security of signing and document access processes, record technical information such as timestamps, IP addresses, and transaction identifiers for audit and compliance purposes, and support the reliability, performance, and enforceability of electronic records and signatures. These cookies are generally set on the provider’s own signing pages when you open or sign a document, rather than on the Site itself.

Separately, we use HelloFax (a Dropbox service) to transmit certain documents by fax — for example, filings sent to government agencies as part of fulfilling your order. Faxing is performed by us in the course of providing the Services and does not involve any cookies being set on your device.

If you block cookies required by DocuSign, you may not be able to view, sign, or otherwise use documents through its service. Where these providers act as independent controllers, their own policies govern how they process personal data:

13. Security and Spam-Prevention Measures

We protect forms and interactive areas of the Site against spam, abuse, and automated submissions primarily through techniques that do not place cookies on your device, such as hidden form fields (honeypots) and server-side validation. In addition, the strictly necessary cookies set by our payment processor (see Section 11) serve fraud-prevention and security purposes during checkout.

If we adopt additional security tools in the future that set cookies on your device, those cookies will fall under the Required category described in Section 6, and we will update the inventory in Section 7 accordingly.

14. Preference Cookies (Functional)

We may use preference cookies to remember settings and choices you make on the Site, such as language or regional settings, whether you have dismissed the cookie banner or other notices, and display or layout options.

These cookies help make your experience more convenient. If you disable preference cookies, you may need to select your settings again on each visit, and some user-friendly features may not work as expected.

15. Third-Party Cookies and Provider Responsibility

We rely on several third-party providers, including but not limited to:

These third parties may place their own cookies or use similar technologies in connection with the services they provide. While we aim to work with reputable providers, we do not control and are not responsible for how third-party cookies operate on your device, the independent processing activities of those third parties, or the content of third-party privacy or cookie notices.

To the fullest extent permitted by law, we are not responsible for any damages arising from the independent use of cookies or similar technologies by such third parties. Where these providers act as independent controllers, they are responsible for their own compliance.

You have several options for managing cookies and similar technologies. Available controls may depend on your browser, device, and location.

When you first visit the Site, a cookie notice informs you that the Site uses cookies as described in this Cookie Policy. Accepting the notice dismisses it; your acceptance is remembered so the notice is not shown again on the same browser and device.

The notice does not offer per-category toggles. To limit or remove specific cookies, use your browser settings (see Section 16.2) and the provider opt-out tools listed in Section 16.3. Withdrawing consent does not affect processing that occurred before you withdrew it.

16.2 Browser Settings

Most browsers let you view, delete, or block cookies and control how new cookies are set. Direct help links:

If you block all cookies, some parts of the Site may not work properly, and some Services may not be available.

16.3 Third-Party Opt-Out Mechanisms

Some providers offer their own tools to limit or opt out of certain cookies or tracking technologies. For example:

These tools are subject to those providers’ own terms and may not fully disable all related cookies.

16.4 Device- and Browser-Specific Settings

Cookies are device- and browser-specific. If you change devices, use a different browser, or clear your cookies, your existing preferences may no longer apply and may need to be set again.

Cookies can be:

  • Session cookies, which usually expire when you close your browser
  • Persistent cookies, which remain on your device for a set period or until you delete them

We and our providers use both. The duration depends on the cookie’s purpose and the provider’s configuration. Approximate durations are listed in the inventory in Section 7. Because providers can change their cookie durations from time to time, those durations are for general guidance only.

18. Do Not Track and Global Privacy Control

Your browser or device may support signals such as Do Not Track (DNT) or Global Privacy Control (GPC).

Where applicable law requires us to treat a valid signal as a request to limit certain processing — including the CCPA/CPRA’s recognition of GPC as an opt-out request for the sale or sharing of personal information — we honor the signal in accordance with that law. We do not currently treat older Do Not Track (DNT) signals, which are not widely standardized, as specific opt-out requests.

For more detail on how we handle such requests, see our Privacy Policy.

19. Mobile Applications and Future Technologies

We do not currently offer a mobile application. If we offer mobile applications or other technologies in the future that use cookies, software development kits (SDKs), or similar tracking technologies, we will update this Cookie Policy and provide additional notices as required by applicable law.

20. Age Restrictions and Minors

Our Site and Services are intended for individuals who are at least 18 years old. We do not knowingly target or profile individuals under 18 through cookies or similar technologies. If you believe we may have collected information from someone under 18 in a way that is inconsistent with this Cookie Policy, our Terms of Service, or applicable law, you should email info@increg.com so that we can review and, where appropriate, take corrective action.

21. Relationship to Our Privacy Policy

This Cookie Policy focuses on how we and our providers use cookies and similar technologies. Our Privacy Policy explains more broadly what personal information we collect, the purposes for which we use personal information, the legal bases we rely on, how long we retain personal information, and your rights under applicable data protection laws.

If there is any inconsistency between this Cookie Policy and our Privacy Policy in relation to personal information, the Privacy Policy will control to the extent of the inconsistency.

22. Accessibility

We aim to make our cookie notices, banners, and settings reasonably accessible to users with disabilities. If you experience difficulty reading, understanding, or changing your cookie settings due to an accessibility issue, please email info@increg.com. We will make reasonable efforts to assist you or to provide the information in an alternative accessible format.

We may update this Cookie Policy from time to time, for example to reflect changes in technologies, third-party services, legal requirements, or our practices. The Last Updated date at the top of this Cookie Policy shows when it was most recently revised.

Where required by law, we may also provide additional notice of important changes, such as by showing an updated banner on the Site or by other reasonable methods. Your continued use of the Site after changes take effect means you acknowledge the updated Cookie Policy. If you do not agree with the updated terms, you should stop using the Site.

24. Contact Information

If you have any questions, concerns, or requests about this Cookie Policy or our use of cookies and similar technologies, you may contact us at: info@increg.com